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Customizing Texts in Contact Form 7

Every word on the Listivo contact form — the labels, the placeholders, the email that reaches you and the messages the visitor sees — is stored in Contact Form 7. This article shows you where each of them lives.

2 minute read

Listivo uses Contact Form 7 (https://pl.wordpress.org/plugins/contact-form-7/), the most popular plugin for contact forms.

The Listivo contact form on the front end, with Name, Email, Phone and Message fields and a blue Send Message button.

We chose this plugin because it is very stable and has many great add-ons that can be beneficial, such as plugins to save emails in WordPress or integrations with external systems. Because of this, all texts you see on the contact form and its notifications are managed by this plugin. You can access and edit these texts by following these steps:

  1. 1 Open the contact form

    Edit the contact form you want to modify via wp-admin > Contact Forms and click Edit — for example, on "Contact Form - General", which is used on the contact page.

    The Contact Forms list in wp-admin showing Contact Form - FAQ, General, User and User #2, with the Edit link under Contact Form - General highlighted.
  2. 2 Open the form editor

    You will see an editor like this.

    The Contact Form - General editor on the Form tab, with the shortcode at the top and a form template full of Listivo markup and inline SVG icons.
Do not worry about the markup around the fields
The text area in the Listivo contact form may look more complex than the standard Contact Form 7 in other themes. That complexity is the added styling: SVG icons that adapt their colors to your settings, an animated button, and a grid that displays fields side by side. The extra code around the fields is what makes the form more than a simple square input.
The same contact form in an orange demo, titled "Send a message", with arrows pointing at the Name, Email, Phone and Message labels and at the Send Message button.

Find the texts in the form editor

Locate the texts you want to edit by using Ctrl + F

The form template with the heading text "Send a message" and the placeholder "Name *" marked out inside the markup.

or by scrolling:

Further down the same template, with the "Email" and "Phone" placeholders and the "Send Message" button label marked out.

Edit the email and the messages

Next, you can modify the email structure on the Mail tab

The Mail tab of Contact Form 7 with the To, From, Subject, Additional headers and Message body fields, built from mail-tags such as [your-name] and [your-email].

and messages:

The Messages tab of Contact Form 7 with the success message "Thank you for your message. It has been sent." and the sending-failed and validation error messages below it.
Your demo may have more than one contact form
Some demos include multiple contact forms, and different pages — such as the ad page and the contact page — can use different ones. If the text you changed did not move, edit the other form, e.g., "Contact Form - User".
The Contact Forms list with the Edit link under Contact Form - User highlighted.

Keep reading

Contact form - editing fields Contact Form 7 – special mail tags

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