How to get help with your theme
Search the guides first. If the answer is not there, send us a message and the people who build the theme reply by email.
1 minute read
Start with the guides
Each theme has its own help center, for MyHome, Vehica and Listivo. Type a few words into the search, for example Google Maps or purchase code.
Send us a message
If you cannot find the answer, send us a message. Pick your theme, write what happens and on which page, and add a screenshot if it helps. You do not need to log in.
Your message is easier to answer when it includes these details.
- Your website address
- What you expected and what happened instead
- The page where it happens
- Steps to see it again, if you know them
You can also write to support@tangiblewp.com. Both ways reach the same people.
Questions before you buy
You do not need a license to ask which theme fits your project. Write to us on the contact page.
Help with your own website
Questions about how the theme works and bug reports are answered for every customer with active support. Help on your own website, such as fixing an error, a plugin conflict or a slow page, is part of Premium Support.
Ask the people who build MyHome
We answer by email from support@tangiblewp.com. With Premium Support, we also fix your site when something breaks.
We can also run your site for you, or build a new one.
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